Terms & Conditions
These Terms and Conditions apply to the use of the Mariola Bali website, importer portal, catalog, inquiry tools, and related B2B export services. By accessing the portal or submitting an inquiry, you agree to use the website for lawful professional trade purposes only.
Mariola Bali operates as a B2B exporter of live aquatic animals. The website is intended for verified importers, wholesalers, retailers, public aquariums, and professional buyers. We reserve the right to approve, reject, suspend, or remove importer accounts at our discretion.
Catalog information is provided for trade reference. Species availability, sizes, prices, stock condition, images, and shipment eligibility may change without notice. Submitting an inquiry cart does not create a confirmed order. An order is confirmed only after our team reviews availability, documentation, routing, pricing, packing requirements, and payment status.
Importers are responsible for understanding and complying with all laws, permits, customs rules, veterinary requirements, CITES requirements, and import restrictions in their destination country. Mariola Bali is responsible for Indonesian export documentation applicable to the confirmed shipment, but the importer remains responsible for import clearance and receiving arrangements.
Live animal shipments carry inherent biological and logistical risk. Transit delays, airline handling, customs inspection, weather, destination clearance, and post-arrival acclimation can affect shipment outcome. Any DOA or shipment issue must be reported immediately with required evidence, including clear photos and arrival details. Credits or remedies are subject to the agreed shipment terms.
Prices, freight estimates, box counts, and schedules may be adjusted before confirmation. Payment must be completed according to the agreed terms before export unless written credit terms have been approved.
Website content, catalog data, images, descriptions, and branding are owned by Mariola Bali or used under appropriate rights. They may not be copied, scraped, republished, or used for competing commercial purposes without written permission.
Mariola Bali may update these Terms and Conditions at any time. Continued use of the website after updates means you accept the revised terms.
Mariola Bali operates as a B2B exporter of live aquatic animals. The website is intended for verified importers, wholesalers, retailers, public aquariums, and professional buyers. We reserve the right to approve, reject, suspend, or remove importer accounts at our discretion.
Catalog information is provided for trade reference. Species availability, sizes, prices, stock condition, images, and shipment eligibility may change without notice. Submitting an inquiry cart does not create a confirmed order. An order is confirmed only after our team reviews availability, documentation, routing, pricing, packing requirements, and payment status.
Importers are responsible for understanding and complying with all laws, permits, customs rules, veterinary requirements, CITES requirements, and import restrictions in their destination country. Mariola Bali is responsible for Indonesian export documentation applicable to the confirmed shipment, but the importer remains responsible for import clearance and receiving arrangements.
Live animal shipments carry inherent biological and logistical risk. Transit delays, airline handling, customs inspection, weather, destination clearance, and post-arrival acclimation can affect shipment outcome. Any DOA or shipment issue must be reported immediately with required evidence, including clear photos and arrival details. Credits or remedies are subject to the agreed shipment terms.
Prices, freight estimates, box counts, and schedules may be adjusted before confirmation. Payment must be completed according to the agreed terms before export unless written credit terms have been approved.
Website content, catalog data, images, descriptions, and branding are owned by Mariola Bali or used under appropriate rights. They may not be copied, scraped, republished, or used for competing commercial purposes without written permission.
Mariola Bali may update these Terms and Conditions at any time. Continued use of the website after updates means you accept the revised terms.